Privacy & Data Protection

good1's Privacy Policy

Your personal information is of the highest importance to us. This document provides a full account of how good1 collects, stores, and uses your data.

Last Updated: This privacy policy may be revised from time to time. The current version will always be published on this page. We recommend reviewing it regularly.
Section 1

Introduction & Scope

good1 ("we", "our", or "the platform") operates a safe and transparent online gaming service for users in Bangladesh. When you use the good1 website, register, or use any of our services, you are considered to have accepted the terms of this privacy policy.

This policy explains what types of personal information we collect, why we collect it, how we store and protect it, and the circumstances under which it may be shared with third parties. good1 believes you should have full control over your data, and ensuring that right is our responsibility.

This policy applies only to services operated under the good1.bar domain. We are not responsible for third-party websites or services.

Section 2

What Information We Collect

good1 collects only the information that is necessary and refrains from collecting unnecessary data. The categories of information collected are listed below:

Identity Information

Full name, date of birth, national ID number, and any documents required to verify your account.

Contact Information

Email address and mobile number — for account communication and security notifications.

Financial Information

bKash, Nagad, Rocket, or Upay account details — for processing deposits and withdrawals.

Technical Information

IP address, device type, browser version, and operating system — for security and site improvement.

Gaming Activity

Game history, betting records, win/loss history, and bonus usage information.

Cookie & Session Data

Site usage patterns, preference settings, and session-related information for service improvement.

Section 3

Purpose of Data Use

good1 uses the collected information for the following purposes:

Account Management & Verification

Information is used to create, verify, and maintain your account. This includes age verification (to confirm 21+) and identity verification.

Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800.

Security & Fraud Prevention

Technical information is used to prevent unauthorized access, account hacking, financial fraud, and other cyber threats. All communications are secured through SSL encryption.

Customer Support

Your account information is used to provide support in both Bengali and English via 24/7 live chat and the email [email protected].

Service Improvement & Analytics

Aggregated (anonymized) usage data is analyzed to improve platform performance, the gaming experience, and overall user experience.

Section 4

Data Storage & Security

good1 follows industry-standard security practices to keep your personal information safe. The key features of our security framework are described below:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted through encrypted channels.
  • Data Encryption: Stored sensitive information, particularly financial and identity data, is kept in an encrypted state.
  • Access Controls: Only authorized personnel may access your information, and only to the extent necessary.
  • Regular Security Reviews: Our systems and processes are kept up to date through regular security audits.
  • Data Retention Period: Information is retained for as long as required to meet legal obligations, then securely deleted.
Section 5

Sharing Information with Third Parties

good1 never sells your personal information. However, information may be shared in certain circumstances:

5.1 Service Providers

Necessary information is shared with payment processing partners such as bKash, Nagad, Rocket, and Upay to complete transactions. These partners operate under their own privacy policies and are committed to protecting data.

5.2 Legal Obligations

Information may be disclosed in response to applicable law, court orders, or valid requests from government authorities. In such cases, we provide only the minimum information required.

5.3 Fraud Prevention

It may be necessary to share information with relevant authorities as part of anti-money laundering (AML) and fraud prevention activities.

5.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, user data may be transferred, subject to the protections set out in this policy.

Section 6

Cookies & Tracking Technologies

The good1 website uses various cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on future visits.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as maintaining login sessions, security verification, and ensuring the security of financial transactions. Without them, the site will not work properly.

6.2 Functional Cookies

These cookies are used to remember your language preference, layout settings, and other personalized choices.

6.3 Analytics Cookies

Aggregate statistical data is collected to understand how the site is used and to improve the service. Individual users cannot be identified from this data.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some site functions.

Section 7

Your Rights & Controls

good1 believes you have full rights over your own information. Your rights are described below:

  • Right to Access: You have the right to know what information we hold about you.
  • Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
  • Right to Erasure: In certain circumstances (outside of legal obligations), you can request that your information be deleted.
  • Right to Object to Processing: You have the right to opt out of marketing communications.
  • Right to Data Portability: In some cases, you can request your information in a portable format.

To exercise any of the above rights, contact us at [email protected] or use the 24/7 live chat.

Section 8

Children's Privacy

good1 is a site intended only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If we become aware that we hold information belonging to a minor, we will delete it immediately and close the associated account.

The age verification process is carried out at the time of registration and may be repeated if necessary.

Section 9

Responsible Gaming & Data Protection

good1 follows a responsible gaming policy. Using data about your gaming activity, we can identify unusual gaming behavior patterns and provide support where needed.

Information collected for this purpose is not used for any marketing activities and is kept strictly confidential. To learn more about responsible gaming, visit our Responsible Gaming page.

Section 10

International Data Transfers

good1 may use international server services to deliver its technology services. In such cases, data may be transferred outside of Bangladesh. However, all such transfers are carried out while maintaining the protection standards described in this policy, and we work only with contracted parties that ensure data security.

Section 11

Policy Changes

We may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email and update this page with a new date. Continued use of the site after any changes will be considered acceptance of the updated policy.

Previous versions are archived and can be provided upon request.

Section 12

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

Ways to Contact Us

  • Email: [email protected]
  • Live Chat: Available 24/7 through the website
  • Language: Support is available in both Bengali and English

We take all complaints and requests seriously. Our team works to respond as quickly as possible.