good1 Terms & Conditions

Definitions & General Provisions

The following terms used in these Terms have the meanings set out below:

• "Platform" means the good1 website, mobile version, and all associated services.
• "Member" means any person who has completed registration on good1 and holds an active account.
• "Account" means a member's own personal registered account on the Platform.
• "Services" means online gaming, sports betting, and all related features provided by good1.
• "Bonus" means any promotional financial benefit granted to a member by good1.

These Terms are written in Bengali and that version shall be considered final. good1 reserves the right to change or amend these Terms at any time. Any changes will be published on the Platform, and a member will be deemed to have accepted them upon their next login.

Eligibility & Age Verification

To participate on the good1 platform, a member must meet the following requirements:

• The member must be 21 years of age or older.
• The member must be a natural person; accounts cannot be opened on behalf of any corporate entity.
• A person may hold only one account. If a single person is found to hold multiple accounts, those accounts will be closed and any funds held in them may be forfeited.
• The member must provide accurate and complete information at the time of registration.
• The services may not be used from any country or region where online gaming is prohibited by law.

good1 may request documents for identity verification at any time. If documents are not submitted, the account may be temporarily suspended.

Identity Verification Process

To maintain a safe environment, good1 may verify a national identity card, passport, or other government-issued documents as needed. This process is carried out in the interest of protecting the member's personal information.

Account Registration & Management

When opening an account on good1, the member will set a unique username and password. The member is solely responsible for the security of their account.

• Account login credentials must not be shared with any third party.
• Selling, transferring, or renting an account is strictly prohibited.
• If unauthorized access to an account is suspected, good1 support must be notified immediately.
• If any information provided at registration changes, the member is required to update it.

Account Closure or Suspension

good1 may close or suspend an account without prior notice in the following circumstances:

• A breach of any provision of these Terms.
• Evidence of fraudulent activity on the account.
• An attempt to abuse the bonus system.
• Evidence of a single person operating multiple accounts.
• A need to comply with legal requirements or regulatory instructions.

A member who wishes to voluntarily close their account may contact the support team. The opportunity to withdraw any valid balance will be provided before the account is closed.

Deposits, Withdrawals & Payments

The currently approved payment methods on good1 are: bKash, Nagad, Rocket, and Upay. Both deposits and withdrawals can be completed through these methods.

Deposit Terms

• Minimum deposit amount: ৳300 (the same for each method).
• Deposit transactions are generally credited to the account instantly.
• Only a payment method registered in the member's own name may be used; third-party payments will not be accepted.
• If a deposit is delayed due to a technical error, please contact support.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals may only be made to the same payment method used for the deposit.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.
• Large withdrawals may be delayed if identity verification has not been completed.

Bonuses & Promotional Offers

good1 provides promotional offers and bonuses to members from time to time. Each bonus has its own terms, which are communicated at the time the offer is published.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total ৳2,000 available to play.
• Deposit ৳42,000 → maximum ৳20,000 bonus → total ৳62,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 15 times the bonus amount (on the bonus funds only, not on the sum of deposit + bonus). For example: ৳1,000 bonus × 15 = ৳15,000 in bets must be placed before withdrawal.

General Bonus Terms

• A bonus offer applies only once per account, per device, and per IP address.
• Bonus balance cannot be transferred to another member.
• To benefit from a bonus, the member must properly fulfil the wagering requirement.
• The games on which a bonus may be used will be stated in the bonus offer details.
• good1 reserves the right to withdraw or modify any bonus offer at any time.
• If an attempt is made to obtain a bonus through fraudulent means, the account may be cancelled.

Fair Play & Prohibited Activities

good1 is committed to ensuring a fair and transparent gaming environment for all members. The following activities are strictly prohibited on the Platform:

• Playing games using any software, bot, script, or automated method.
• Colluding with other members to gain an unfair advantage.
• Exploiting any technical error or vulnerability in the Platform.
• Participating in money laundering or any other illegal financial activity.
• Opening an account using false or altered identity documents.
• Harassing or behaving disrespectfully toward other members.

good1 monitors such activities using advanced technology. If any violation is detected, the account will be closed immediately and the relevant authorities may be notified.

Privacy & Data Protection

good1 places the highest importance on protecting members' personal information. All information provided on the Platform is secured through SSL encryption technology.

• Members' personal information will not be sold to any third party.
• Limited information may be shared with relevant authorities as needed to fulfil legal obligations or prevent fraud.
• Anonymous data may be analysed to improve the quality of services.
• For more information, please see good1's Privacy Policy page.

Intellectual Property & Copyright

All content on the good1 platform — logos, designs, text, software, game layouts, and other elements — is the intellectual property of good1 or the relevant content providers. No part of this content may be copied, distributed, modified, or used commercially without written permission.

Members may view the Platform's content for personal and non-commercial purposes only. Any attempt to reverse-engineer or replicate any part of the Platform is strictly prohibited.

Limitation of Liability

good1 is committed to providing a safe and reliable service; however, good1 cannot be held liable in the following circumstances:

• A session is interrupted due to loss of internet connection or any other technical issue.
• Account information is exposed due to the member's own carelessness.
• Services are disrupted due to unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, or government restrictions.
• A deposit or withdrawal is delayed due to a system outage at a third-party payment provider.

All gaming activity is conducted at the member's own discretion and risk. good1 does not guarantee any winnings.

Responsible Gaming

good1 takes responsible gaming practices very seriously. We believe that gaming is simply a form of entertainment and should never be a cause of financial difficulty.

• Members may set their own deposit limits, betting limits, or session time limits.
• Any member wishing to take a temporary break or self-exclude may contact support.
• Only those aged 21 or over may use this Platform.

For more information and assistance, please visit good1's Responsible Gaming page.

Support & Dispute Resolution

If a member has a complaint or query, good1's support team is always ready to help.

Support Channels

• Live Chat: Available 24/7 in both Bengali and English.
• Email: [email protected]

Complaint Process

For any dispute or complaint, the member must first contact good1's support team. The support team will review the matter within a reasonable time and communicate a decision. good1's decision shall be considered final and binding.

Amendments & General Provisions

good1 reserves the right to change these Terms as needed. Members will be notified on the Platform of any significant changes. Continued use of the Platform after amended terms are published will be deemed the member's acceptance of the new terms.

If any part of these terms and conditions is found to be legally invalid, the remaining parts will remain fully in effect. These terms and conditions constitute the entire agreement between good1 and the member, and replace all previous oral or written agreements.

For questions or feedback, contact us at [email protected] or visit the FAQ page.